Privacy notice

This privacy notice is for Member subscribers to go-group.co.uk website and mailing list.

Please read the below privacy notice carefully as it is important you understand how we deal with your data.  

Introduction

Your data is important to us. This privacy notice covers our Members subscription service.

Who we are and how to contact us?
If you have any questions please ask, we are here to help.

Contact us on:

Telephone:  020 8213 5860

or Email:  insight@go-group.co.uk

If you prefer to write: Go Pensions Ltd, Kemp House, 152-160 City Road, London EC1V 2NX

What information do we collect?

Most of the information we process is provided to us directly by you when you sign up and interact with us as a member of our subscription members service. Examples of the data we collect are:

  • Name
  • Your email address and subscription preferences
  • The organisation you work for and your role
  • Any comments, questions or feedback you may leave
  • Other contact details such as address and telephone number (if provided)
  • How you use our emails – for example, whether they are opened and whether the links are clicked on
  • Your Internet Protocol (IP) address and browser usage
  • Information on you how interact with the website, using cookies

We use Google Analytics software to collect information about how you use the go-group.co.uk website.  Google Analytics processes information about:

  • How you arrived at the site (e.g. which search engine)
  • The pages you visit
  • What you click on
  • The length of time you spend on each page

We do not store your personal information through Google Analytics.

How do we use your personal information?

We use your information to contact you about articles, news and marketing information you may be interested in.  We may also use your contact details to ask you to complete a short survey or to provide feedback to us.

How do we collect your data?

When you sign up for the Members subscription service, you will be asked to enter your name, organisation, role and email address as a minimum requirement.  We handle and store your information securely and do not share it with anyone without your express consent.

What legal basis do we have for processing your personal data?

By subscribing to our Members subscription service, you are giving your consent to process data laid out in law. We have your consent when you sign up for as a member.  You can remove your consent at any time by contacting us as above.

How long do we keep your personal data for?

We keep your information for up to 7 years after you cease to subscribe from the service.  We will then dispose of your information by deleting your information from the membership database and our email marketing database. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. However, we would aim to respond much quicker than this.

If you wish to exercise any of these rights, just get in touch via email, phone or post as noted above.  

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire  SK9 5AF

Helpline number: 0303 123 1113

Thank you
Thank you for taking the time to read this privacy notice.  We look forward to sharing meaningful content with you.

Last updated 13 August 2020