How a trustee review of advisers and service providers evolved into a wider scheme transformation programme. For one UK pension scheme, concerns had been building for some time. Members were reporting poor service levels, data quality sat at a level that would make forthcoming Pensions Dashboard requirements difficult to achieve, and repeated assurances of improvement…
Read more
In December 2025, The Pensions Regulator (TPR) published updated guidance on pension scheme administration. While administration has traditionally been viewed as an operational function, the regulator is now clear: it is a strategic driver of member outcomes and a core governance responsibility. For trustees, this represents a material shift in expectations. For schemes and their…
Read more
DB master trusts, consolidators and superfunds. How to navigate a market full of choice and complexity.
The DC master trust market is entering another period of change. Our latest Annual DC Master Trust report looks at what this means in practice for employers and trustees as well as what to consider next. The report is published at a time when there is greater clarity around scale requirements. We are already seeing…
Read more
The DC Master Trust Market: A Year In Review Thank you to the 16 of the “commercial” master trusts (i.e. those that are, in theory, available to all employers) who participated in our annual DC master trust survey in 2024. The results of the survey are now available in our 2024 DC Master Trust Report.…
Read more
This is the second part of our article on pensions dashboards where we provide more information on how to get dashboard ready. The first part article can be found here Trustees and Pension Managers: Are you dashboard ready and what does that mean?. Decide how to connect The Department for Work and Pensions (‘DWP’) recently…
Read more
Pensions dashboards are digital on-line services where users will be able to see their pension information in one place on their smart phone, tablet or desktop browser.
Pensions dashboards will allow individuals to see information on all the pensions they have built up together in one secure place. It will include all their private pensions (workplace and personal), any public sector pensions and information on their state pension. It will not, however, show pensions already being paid.
The DC Master Trust Market: A Year In Review It’s been an eventful year in the DC Master Trust market. The commercial master trusts saw an increase in assets under management of over 15% during 2022 (almost £20bn). Master Trust to Master Trust consolidation has continued (the latest acquisitions announced on 14th and 17th July:…
Read more
Fear of moving pensions administration to another third party administrator (TPA) is enough to put anyone off carrying out a market review in the first place. This can happen even when there is evidence of poor service from an incumbent administrator.
Insight and tips on how to alleviate the pain of moving administrator.
In pursuit of great pensions administration The question we get asked most often is unquestionably “are there any good Third Party Administrators (TPAs) out there?”, followed closely by “what does top quality pensions administration look like?” To which we can respond positively – “yes, great pensions administration is out there!” With the correct expertise it…
Read more
